D'Viajeros Step-by-Step instructions (Cuban Customs)
Step-by-Step Guide
Vive Más Tours Travelers: We created this guide in case you get stuck while filling out your online D’Viajeros form. It is a reference tool- you can also call us with questions.
Remember, this form is only valid starting from 7 days before you arrive in Cuba, don’t fill it out too early!
If you are not traveling on a Vive Más Tours trip: Regrettably, we are unable to provide advice or assistance regarding your Cuba visa. We appreciate your understanding and encourage you to explore the resources available online.
Step 1: Online Form Site: https://dviajeros.mitrans.gob.cu/inicio
Go to this site to begin your form 7 days or less from your date of departure.
Step 2: Change Language
In the upper right-hand corner click on the small icon to select your language of choice. The form will automatically be in Spanish if you do not change the language.
Step 3: Request Form
Once your form is in the language of your choice, begin by clicking "form request." A form will pop up on your page for you to start filling in your information.
Step 4: Personal Data
Enter your personal data.
For Citizenship and Country of Permanent Residence choose USA or whatever best fits your status. Notice the required fields indicated in red before clicking "next."
Step 5: Migratory and Flight Information
Here you will fill out your flight information and list which airport in Cuba you will be arriving at.
Airport/Port of Entry: HAV - La Habana - A.I. Jose Marti
Travel reasons: Tourism
Even though that is not the reason as far as the US government is concerned, it is the reason as far as Cuba is concerned.
Electronic Visa Number: You MUST fill in your E-Visa number here or your E-Visa will be worthless and you may have to purchase a new one at the gate. Please email us if you did not receive your E-Visa by email.
Step 6: Sanitary Information
Place of Accommodation: House or Room for Rent
Traveler Address: Hostal Doña Rosa, Carretera Soroa, km 5.
Province: La Habana
Municipality: Centro Habana
The next section on this page asks:
Countries Visited in last 15 days - for most people you would simply choose "USA"
Symptoms in the last 15 days - if you don't have any, just skip this. There is no choice for "none."
Questionnaire - okay to skip
This page is about COVID-19. Currently, there is no COVID-19 vaccine or testing requirement for travel to Cuba, although the CDC does recommend being up to date on all vaccines before traveling to Cuba. Simply hit "NEXT" at the bottom of the page and it will take you to the next page.
Step 7: Customs Information
Do you have something to declare at customs? (*) - select "No" UNLESS you are bringing more than $5,000 in cash.
Then hit the "NEXT" button.
Step 8: Declaration
This is your sworn declaration.
Step 9: Save and Print the PDF
You have completed the Cuba D'Viajeros travel form! Upon submitting your form you will see a PDF with a QR code and proof of completion. We strongly recommend you print and save this document or take a screenshot to show at customs when you arrive in Cuba, where you might have spotty cell service.
